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Host-initiated cancellations

  • How-to • Guest

    If your Host cancels your reservation

    If your reservation is canceled by your Host, you'll get a full refund. If the cancellation happens within 30 days of your check-in, we’ll help you rebook a similar place to stay, depending on availability at comparable pricing.
  • How-to • Guest

    If your Host asks you to cancel

    If your Host can’t accommodate your stay, don’t cancel for them—request that they cancel so you don’t miss out getting your best refund.
  • How-to • Guest

    If your Host cancels your experience

    If a Host needs to cancel an experience, you'll be notified immediately and you'll be refunded in full.

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